We understand that accurate data plays a critical role in driving decisions. Foresight’s consultative team will partner with you to create, implement and execute customized surveys to meet your unique requirements. Powered by our highly skilled call center operators, we provide superior customer calling service in English and Spanish along with robust insightful analytics. Our surveying areas of expertise include; market research, marketing analytics, employee satisfaction, non-profit and research.
Outbound Acquisition Sale
Foresight has provided outbound call center solutions to its clients for over 15 years. With a focus on acquisition of new customers, Foresight has consistently helped its clients achieve, and often exceed, revenue goals.
Upselling and Cross Selling
Foresight’s call center solutions include managing client’s customers through inbound and outbound calls. Our talented management staff work with clients to identify customer needs and executes a strategic plan to upsell and cross sell existing customers.
Inbound Customer Service
At Foresight, we understand the importance of having satisfied customers. Our talented customer care team interact with clients to develop customer service procedures to insure every client’s customer have a place to turn when customer service is needed. Foresight understands customer retention and its vital part in growing a business.
Interactive voice response (IVR) technology allows a computer to interact with humans using voice and tone input. Foresight develops custom programs for its clients to support customer service, sales and surveys using IVR technology 24 hours per day 7 days per week 365 days per year.
Cloud Based Applications